Users have flocked to social media platforms to express their grievances about the outage that has disrupted numerous services reliant on M-Pesa, causing them to function at only half capacity.
While Safaricom has refrained from releasing an official statement, a communication from the telecommunications company indicates that the service is currently undergoing planned maintenance.
A message from Safaricom stated, “M-PESA is presently undergoing scheduled maintenance.”
M-Pesa stands as Safaricom’s primary revenue generator. As per the telco’s financial reports from the previous fiscal year, the company facilitated 6.4 billion transactions through M-PESA.
Stay tuned for further updates on the situation.
