This development highlights Huduma Kenya’s commitment to enhancing service provision and ensuring Kenyans have access to critical services. Moreover, this initiative aligns with their efforts to make services more convenient for individuals with busy schedules.
This follows the previous implementation of extended working hours at 18 high-traffic Huduma Centres. By expanding their operating hours, Huduma Kenya enables individuals to avail of their services during weekdays without major disruptions to their daily activities.
Furthermore, Huduma Kenya has taken strides towards digitalization. Notably, all visits to Huduma Centres now require prior online booking, a step aimed at reducing waiting time and minimizing queues.
Through these digitalization efforts, Huduma Kenya aims to provide fast and efficient services for all government-related needs of Kenyans. To contact the Huduma call center, individuals can dial 020 690 0020.
